Frequently Asked Questions

1. Appointment Scheduling: To book an appointment at The Aesthetics Studio, please use our online booking system or contact our front desk. We recommend booking your session in advance to ensure availability. 2. Confirmation: All appointments must be confirmed at least 24 hours before the scheduled time. A confirmation email or text message will be sent to you. If you do not confirm within the 24-hour window, your appointment may be subject to cancellation. 3. Cancellation Policy: We understand that life happens, and sometimes you may need to reschedule or cancel. Please provide at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows will incur a cancellation fee of 50% of the scheduled service cost. 4. Late Arrivals: If you arrive late to your appointment, your session may be shortened to accommodate the next client. If you are more than 15 minutes late, we may need to reschedule your appointment, and a late arrival fee may apply. 5. Payment: We accept all major credit cards, debit cards, and cash payments. Payment is required at the time of service. A deposit may be required for certain services, which will be applied to your total service cost. 6. Refunds: All sales are final. We do not offer refunds for services rendered. However, if you are dissatisfied with your treatment, please contact us within 48 hours to discuss your concerns, and we will do our best to address the issue. 7. Health and Safety: Please inform us of any medical conditions, allergies, or special needs at the time of booking. Our team will ensure that your treatments are safe and tailored to your individual requirements. 8. Age Requirements: Clients must be at least 18 years old to receive services at The Aesthetics Studio. Minors require parental consent and must be accompanied by an adult. 9. Privacy Policy: Your privacy is important to us. We adhere to strict confidentiality practices and will not share your personal information without your consent. 10. Contact Us: If you have any questions about our booking policies or need assistance with your appointment, please don't hesitate to reach out to our team. We are here to help make your experience at The Aesthetics Studio exceptional.